Carbon Fiber Telescoping Tarp Poles, 2 Pack 8.5FT Adjustable Lightweight Awning Tent Poles with Protective End Caps, Quick Deploy, Windproof for Hiking, Backpacking
365-Day Warranty and After-Sales Support
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- LIGHTWEIGHT CARBON FIBER CONSTRUCTION Crafted from premium high-strength carbon fiber, each pole weighs only 1.08 lbs (2.16 lbs total for 2-Pack) while delivering exceptional rigidity and durability. Say goodbye to heavy metal poles weighing down your backpack—ideal for ultralight backpacking, hiking and backcountry camping.
- FULLY ADJUSTABLE HEIGHT Easily adjust the setup height from 2.83ft to 8.5ft, allowing you to customize your shelter for different weather conditions and tarp sizes. No more struggling with fixed-length poles that don't match your gear.
- QUICK DEPLOY & EASY SETUP Newly upgraded quick-release buckles, no complicated assembly required. Simply open the buckles, extend the poles to your desired height and lock them. The intuitive design allows you to set up your tarp shelter quickly even in windy or rainy conditions, saving time and energy.
- WINDPROOF & DURABLE WITH PROTECTIVE END CAPS Engineered to withstand strong winds and harsh outdoor environments. Each pole comes with durable rubber protective end caps that prevent slipping, protect your tarp from punctures and extend the poles' lifespan. Reinforced joints ensure stability even in gusty weather.
- IMPORTANT SAFETY NOTES & WARRANTY Nails and ropes are not included with this product. Carbon fiber is highly conductive—immediately retract or remove the poles during lightning storms, and keep them far away from high-voltage lines, exposed wires and cables to avoid electric shock. This product comes with a 365-day guarantee. If you encounter any defects or are dissatisfied with your purchase, please feel free to contact us.
Return Policy for Carbon Fiber Products
We aim to make returns as smooth as possible. Thank you for choosing Msnaile!
1. Eligibility for Returns
Items may be returned for a refund, exchange, or store credit within 365 days of delivery under the following conditions:
• The product is unused, unmodified, and in its original packaging (including all accessories, labels, and documentation).
• The product is defective or damaged upon arrival (see Section 3 for details).
• The item received is incorrect (e.g., wrong model, size, or color) due to our error.
Note: Custom-made carbon fiber products (e.g., personalized parts, bulk orders, or items modified to your specifications) are non-returnable unless defective.
2. Non-Returnable Items
The following items cannot be returned or exchanged:
• Used or installed carbon fiber products (e.g., parts that have been mounted on a vehicle, cut, or altered).
• Custom or personalized items (as noted above).
• Products damaged due to improper installation, misuse, accidents, or neglect.
• Items without original packaging or missing components.
3. Defective or Damaged Items
If your carbon fiber product arrives defective, damaged, or with manufacturing flaws:
• Contact our customer service within 48 hours of delivery with your order number and clear photos/videos of the issue.
• We will assess the damage and provide a prepaid return label or arrange a replacement at no cost.
4. Return Process
To initiate a return:
1. Email our customer service at Msnaile@outlook.com with your order number, reason for return, and photos (if applicable).
2. Wait for approval: We will respond within 1-2 business days with a Return Merchandise Authorization (RMA) number and return instructions.
3. Package the item securely: Use the original packaging if possible. Write the RMA number clearly on the outside of the package.
4. Ship the item: For approved returns, you are responsible for return shipping costs (unless the return is due to our error or a defective item). We recommend using a trackable shipping method and insuring high-value items.
5. Refunds & Exchanges
• Refunds: Once we receive and inspect the returned item (typically within 3-5 business days of delivery), we will process a refund to your original payment method. Refunds may take 5-10 business days to appear in your account, depending on your bank or credit card provider.
• Exchanges: If you request an exchange (e.g., for a different size/model), we will ship the replacement once the returned item is received and inspected.
6. Restocking Fees
• A 15% restocking fee will apply to non-defective items returned without our error (e.g., change of mind). This fee covers processing, repackaging, and restocking costs.
• No restocking fee for defective items, incorrect shipments, or exchanges.
7. Contact Us
For questions about returns, please reach out to our team:
• Email: Msnaile@outlook.com
• Phone: [+852 47033436]
• Hours: Monday-Friday, 9:00 AM - 5:00 PM EST