Lightweight Carbon Fiber Manual Pole Saw for Tree Trimming | 100% carbon fiber pole, sturdy locking joints prevent wobble, sharp steel blade and scissors, safely for tall tree branches
365-Day Warranty and After-Sales Support
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- Lightweight Carbon Fiber Pole: Built with premium carbon fiber, the saw pole balances high strength and low weight. It effectively reduces arm burden and muscle fatigue, allowing you to finish long-duration tree trimming with greater comfort.
- Anti-Retraction Safety Lock System: Solves the common retraction issue of traditional carbon fiber telescopic poles. The upgraded safety lock delivers stable performance and enhanced load-bearing capacity. It maximizes safety and stability during overhead pruning and eliminates risks of accidental pole slippage.
- 3-IN-1 Versatile Tree Trimming Tool: Integrating a handsaw, pole saw and pruning shear, it supports dual working modes. Easily switch to the telescopic pole pruner for high branches, or use it as a handheld saw for low limbs, shrubs and logs. Designed with a pulley-driven spring pruning jaw for small branches. Its manganese steel saw blade features sharp 3-sided edges and double-sided barbs to power through thick branches. Ideal for professional tree trimming and all outdoor yard maintenance.
- No Ladders Required & Boost Work Efficiency: Achieve high-branch trimming while standing on the ground, so you can stay away from unstable ladders. Save preparation time and greatly improve your yard and garden maintenance efficiency.
- Great Compatibility: The telescoping pole with hook has a wide range of uses with the 3/4 threaded tip is compatible with plenty of tool accessories, making it a must-have tool for the home and office. Doben telescoping pole makes housework easier and life better.
Return Policy for Carbon Fiber Products
We aim to make returns as smooth as possible. Thank you for choosing Msnaile!
1. Eligibility for Returns
Items may be returned for a refund, exchange, or store credit within 365 days of delivery under the following conditions:
• The product is unused, unmodified, and in its original packaging (including all accessories, labels, and documentation).
• The product is defective or damaged upon arrival (see Section 3 for details).
• The item received is incorrect (e.g., wrong model, size, or color) due to our error.
Note: Custom-made carbon fiber products (e.g., personalized parts, bulk orders, or items modified to your specifications) are non-returnable unless defective.
2. Non-Returnable Items
The following items cannot be returned or exchanged:
• Used or installed carbon fiber products (e.g., parts that have been mounted on a vehicle, cut, or altered).
• Custom or personalized items (as noted above).
• Products damaged due to improper installation, misuse, accidents, or neglect.
• Items without original packaging or missing components.
3. Defective or Damaged Items
If your carbon fiber product arrives defective, damaged, or with manufacturing flaws:
• Contact our customer service within 48 hours of delivery with your order number and clear photos/videos of the issue.
• We will assess the damage and provide a prepaid return label or arrange a replacement at no cost.
4. Return Process
To initiate a return:
1. Email our customer service at Msnaile@outlook.com with your order number, reason for return, and photos (if applicable).
2. Wait for approval: We will respond within 1-2 business days with a Return Merchandise Authorization (RMA) number and return instructions.
3. Package the item securely: Use the original packaging if possible. Write the RMA number clearly on the outside of the package.
4. Ship the item: For approved returns, you are responsible for return shipping costs (unless the return is due to our error or a defective item). We recommend using a trackable shipping method and insuring high-value items.
5. Refunds & Exchanges
• Refunds: Once we receive and inspect the returned item (typically within 3-5 business days of delivery), we will process a refund to your original payment method. Refunds may take 5-10 business days to appear in your account, depending on your bank or credit card provider.
• Exchanges: If you request an exchange (e.g., for a different size/model), we will ship the replacement once the returned item is received and inspected.
6. Restocking Fees
• A 15% restocking fee will apply to non-defective items returned without our error (e.g., change of mind). This fee covers processing, repackaging, and restocking costs.
• No restocking fee for defective items, incorrect shipments, or exchanges.
7. Contact Us
For questions about returns, please reach out to our team:
• Email: Msnaile@outlook.com
• Phone: [+852 47033436]
• Hours: Monday-Friday, 9:00 AM - 5:00 PM EST